Terms of Use

Agreement to Terms

By accessing and using the ProductMaster website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Description of Services

ProductMaster provides educational services focused on product management training, including:

• Comprehensive product management training programs
• Online learning platforms and educational resources
• Mentorship and coaching services
• Professional networking and community access
• Certification and credential programs
• Career development and advancement support
• Industry insights and research publications

User Accounts and Registration

To access certain features of our services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information as needed
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Use your account only for lawful purposes

Acceptable Use Policy

You agree to use our services responsibly and in accordance with these guidelines:

Permitted Uses

• Participating in educational programs and activities
• Accessing learning materials and resources
• Engaging in professional networking and collaboration
• Providing feedback and contributing to community discussions
• Using services for legitimate educational and career purposes

Prohibited Activities

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Distributing malicious software or harmful content
• Engaging in harassment, discrimination, or offensive behavior
• Attempting to gain unauthorized access to systems or data
• Sharing account credentials or allowing unauthorized access
• Using services for commercial purposes without permission
• Disrupting or interfering with service operations

Intellectual Property Rights

ProductMaster retains all rights to its intellectual property, including:

• Course content, materials, and curriculum
• Software, applications, and platform technology
• Trademarks, logos, and brand elements
• Proprietary methodologies and frameworks
• Website design and user interface elements
• Videos, audio recordings, and multimedia content
• Assessment tools and evaluation materials

User Content

When you submit content to our platform, you grant ProductMaster a non-exclusive, worldwide, royalty-free license to use, modify, and display your content for educational and promotional purposes. You retain ownership of your original content but warrant that:

• You have the right to submit the content
• The content does not infringe on third-party rights
• The content is accurate and not misleading
• The content complies with all applicable laws

Payment Terms and Refund Policy

Payment for our services is subject to the following terms:

Payment Processing

• All payments are processed in Sri Lankan Rupees (LKR)
• Payment is due upon enrollment or as specified in program terms
• We accept various payment methods as displayed during checkout
• Payment confirmation is required before service access

Refund Policy

• Refund requests must be submitted within specified timeframes
• Refunds are subject to program-specific terms and conditions
• Processing fees may be deducted from refund amounts
• Refunds are typically processed within 10-15 business days
• Partial refunds may apply for services already consumed

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to the data practices described in our Privacy Policy.

Service Availability and Modifications

We strive to provide reliable and continuous service access, but we reserve the right to:

• Modify, suspend, or discontinue services at any time
• Perform maintenance and updates as necessary
• Change program content, schedules, or instructors
• Update platform features and functionality
• Implement new policies or procedures
• Adjust pricing with appropriate notice

Disclaimers and Limitations of Liability

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:

• Service availability, reliability, or performance
• Accuracy or completeness of educational content
• Specific outcomes or career advancement results
• Compatibility with all devices or browsers
• Freedom from errors, viruses, or security vulnerabilities
• Uninterrupted or secure access to services

Limitation of Liability

To the maximum extent permitted by law, ProductMaster shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless ProductMaster, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services, violation of these Terms of Use, or infringement of any third-party rights.

Termination

These Terms of Use remain in effect until terminated by either party. We may terminate or suspend your access to our services at any time, with or without cause, including if you:

• Violate any provision of these Terms of Use
• Engage in conduct that may harm our reputation or services
• Fail to pay required fees or charges
• Provide false or misleading information
• Attempt to circumvent security measures

Dispute Resolution

Any disputes arising from these Terms of Use or your use of our services will be resolved through:

• Initial good faith negotiations between the parties
• Mediation through a mutually agreed upon mediator
• Final resolution through arbitration if necessary
• Application of Sri Lankan law and jurisdiction

Changes to Terms

We reserve the right to modify these Terms of Use at any time. When we make changes, we will:

• Post the updated terms on our website
• Update the "Last updated" date
• Notify users of material changes through our communication channels
• Provide reasonable time for review before changes take effect

Contact Information

If you have questions about these Terms of Use or need clarification on any provisions, please refer to our main website for available contact methods. We are committed to addressing your concerns and providing clarity about our terms and conditions.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and ProductMaster regarding your use of our services and supersede all prior agreements and understandings.