Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

How We Use Cookies

ProductMaster uses cookies for several important purposes:

• To remember your preferences and settings during your visit
• To understand how you interact with our website and improve your experience
• To analyze website traffic and performance metrics
• To provide personalized content and recommendations
• To maintain security and prevent fraudulent activities
• To remember your consent preferences for future visits

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation, access to secure areas, and form submissions. Without these cookies, the website cannot operate effectively.

Performance Cookies

These cookies collect information about how visitors use our website, including which pages are visited most often and if error messages are received. This data helps us improve website performance and user experience. All information collected is aggregated and anonymous.

Functionality Cookies

These cookies allow the website to remember choices you make, such as language preferences, region selection, or customized content. They enhance your experience by providing personalized features and remembering your preferences for future visits.

Targeting Cookies

These cookies track your browsing activity across different websites to build a profile of your interests. They are used to deliver relevant advertisements and content that match your preferences and measure the effectiveness of advertising campaigns.

Third-Party Cookies

Our website may include third-party services that place cookies on your device. These services include:

• Analytics platforms to understand website usage patterns
• Social media integration for sharing and engagement features
• Content delivery networks to improve website performance
• Customer support tools for enhanced user assistance
• Educational platform integrations for seamless learning experiences

Cookie Duration

We use both session cookies and persistent cookies:

• Session Cookies: These are temporary and deleted when you close your browser. They help maintain your session while navigating through our website.
• Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Each browser handles cookie management differently, so please refer to your browser's help documentation for specific instructions.

Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to accept or decline non-essential cookies. You can modify your preferences at any time by accessing the cookie settings available on our website.

Opt-Out Options

For certain third-party cookies, you can opt out directly through the service provider's website or through industry opt-out tools. Please note that disabling cookies may affect website functionality and your user experience.

Data Security and Privacy

We implement appropriate security measures to protect the information collected through cookies. Cookies themselves do not contain personally identifiable information unless you have specifically provided such information to our website.

All cookie data is processed in accordance with applicable data protection laws and our privacy policy. We do not sell or share cookie data with unauthorized third parties.

International Data Transfers

Some of our third-party service providers may be located outside Sri Lanka. When cookies are transferred internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify users through:

• Posting the updated policy on our website with a new effective date
• Displaying a notice on our homepage for a reasonable period
• Sending notifications to registered users when appropriate

Your Rights and Choices

Under applicable privacy laws, you may have certain rights regarding cookies and related data processing:

• The right to be informed about cookie usage and data processing
• The right to consent to or decline non-essential cookies
• The right to access information about cookies placed on your device
• The right to withdraw consent for cookie usage at any time
• The right to request deletion of cookie-related data where applicable

Technical Information

For users interested in technical details about our cookie implementation:

• We use both HTTP and HTTPS protocols for cookie transmission
• Cookies are set with appropriate security flags when possible
• We implement cookie expiration policies to limit data retention
• Regular audits ensure compliance with security best practices

Contact Information

If you have questions about this Cookie Policy or need assistance with cookie management, please refer to our main website for contact options. We are committed to addressing your concerns and providing clarity about our cookie practices.

For technical support related to cookie functionality or browser compatibility issues, our support resources are available through the main website navigation.